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What to ask a hood cleaning company

Most restaurant owners never see the ductwork or the roof fan, so it pays to ask a few pointed questions before you hire.

Ask before you hire

  • Do you clean the hood, the full ductwork and the exhaust fan?
  • What training or certification do your technicians have?
  • Can you show proof of general liability insurance?
  • Do you leave a dated certificate and note areas you couldn't clean?
  • Will I get before-and-after photos?
  • What if the duct has no access panels?
  • How do you protect the kitchen and handle the wastewater?
  • How long will it take, and when can you come?
  • What schedule do you recommend for my cooking, and why?
  • Is the price fixed, or can it change once you're on site?

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